Becoming Your Partner
We’ve helped many clients with their digital migration from legacy systems to newer updated technologies. Our goal is to be a true partner to our clients. Whether they are outsourcing all of their IT needs to us or just a short-term project. Miller Legg came to us a few years ago for a one-time digital migration project. Today, we have become an extension of their team.
Challenge
Miller Legg is an award-winning consulting firm that provides engineering, planning, landscape architecture and urban design, geospatial including surveying, subsurface utility engineering, geographic information systems, and environmental consulting to government and the private sector.
A few years ago, the organization needed to migrate their legacy email systems to Office 365. While they had a few in-house IT staff members, they outsourced the project to our Internos team.
More recently, the company’s IT director left. They needed to decide between hiring an in-house replacement or outsourcing their IT operations. They wanted their then in-house help desk worker to be supported with an in-depth network of IT knowledge.
Miller Legg is an award-winning consulting firm that provides engineering, planning, landscape architecture and urban design, geospatial including surveying, subsurface utility engineering, and geographic information systems, and environmental consulting, to government and the private sector.
Solution
The team at Miller Legg reached out to Internos to gain access to our full team of experts. We customized their package to incorporate their in-house help desk support. During their onboarding process, we took multiple assessments to determine what their current IT infrastructure and cybersecurity posture was and how we could improve both of them.
We brought in solutions such as remote access to their computers to better handle CAD files that tend to be quite large in file size. Our cybersecurity measures included implementing a VPN, backup and disaster recovery plans.
“It's really seamless, like night and day as far as helping us to have a safer network and have all of our files backed up.”
— Leslie Hernandez, CFO at Miller Legg
Outcome
“It's really seamless, like night and day as far as helping us to have a safer network and have all of our files backed up,” says Leslie Hernandez, CFO at Miller Legg.
Over the years we have also taken on their helpdesk support. Miller Legg uses our ticketing system that allows our experts to reach out to theirs to help resolve any issues. We assist them with upcoming technology changes such as the Microsoft 10 changes occurring October 2025, choosing new hardware or software to better support them. We’ve become an extension of the Miller Legg team.
“Internos has just become more and more valuable as we've continued the relationship. So, you know, we're very happy with them,” Hernandez says. “They're amazing at what they do.”
As with the Miller Legg partnership, our goal is to become an essential part of each of our client’s teams. When you partner with Internos, we take the time to get to know your business and the challenges that you face and goals you want to achieve.
IT That Helps You
Whether you need digital migration services, cybersecurity support or help desk staff, we customize plans to fit within your business and help you thrive. Book a meeting with us to get started.
Use our Checklist to Find IT Support
Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:
- Your business goals for the next few years
- The stats that potential MSPs will need to work out a plan for your company
- The risk areas in your backup and cyber security practices
- What you expect from your IT support provider
- And more!
The "Get Done" Business Plan
Book a no-obligation consultation.
Share your goals and tech troubles.
Feel supported with customized services and be the office hero.