Outsourcing is when you hire an external resource for a specific business function instead of hiring an internal staff member or team. So, the outsourcing of IT services is simply hiring an external vendor to fulfill some or all of your IT needs. This can take a couple of forms:
- “Break fix” IT support: IT services that may include paying per hour for support or buying a certain number of hours per month. They’re designed to fix a problem or fill a specific need that arises. They are NOT proactively finding potential issues and preventing them from impacting your business.
- Managed IT services: An end-to-end IT solution, including a team actively working to keep your network free of problems 24/7/365. When you outsource your IT support to a managed service provider (MSP), you get the benefit of a large, experienced and highly efficient IT team working to prevent outages or breaches. Plus, it typically costs less per month than a single in-house staff member, much less an entire team. The best MSPs offer flat-rate predictable pricing and all-inclusive services customized for your business.
Contact us to learn more about how the outsourcing of IT services can help your business.
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A vulnerability is a weak spot in a system. Vulnerabilities enable hackers and crackers to gain access to a network. It is virtually impossible to have no weak spots, and not all weak spots exist inside the code itself. The biggest vulnerability for many companies is people. Human examples of vulnerabilities include a human response…
A zero day attack happens when a hacker takes advantage of an unpatched or previously unknown vulnerability for the first time (also known as a zero day vulnerability). Some examples of zero day exploits include: Critical system vulnerabilities and exposures are tracked by some organizations and websites to distribute to others. They maintain lists of…
There are multiple benefits associated with IT service management, including: Aside from the benefits above, the day-to-day conveniences of using an ITSM are many. ITSM is not just support via a help desk or a service desk. While an ITSM may support your business via a service desk, the offerings are much broader than that….
Use our Checklist to Find IT Support
Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:
- Your business goals for the next few years
- The stats that potential MSPs will need to work out a plan for your company
- The risk areas in your backup and cyber security practices
- What you expect from your IT support provider
- And more!
