IT project outsourcing is when you hire a vendor or contractor to take on a specific IT task, usually with a fixed time frame and scope. Common IT projects that are outsourced include server migrations (e.g., from on premise server to the cloud), email migrations (e.g., from G-Suite to Microsoft 365) or integrating multiple systems together.
Many times, a company’s first outsourcing experience is with IT project outsourcing. A need comes up that their internal IT team doesn’t have the expertise or bandwidth to resolve and outsourcing the project is a natural solution. Most managed service providers also provide IT project outsourcing, although some will only do so for existing managed clients. It’s not uncommon for a company to decide to sign up for managed services after a positive experience with an IT project completed by an MSP.
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A vulnerability is a weak spot in a system. Vulnerabilities enable hackers and crackers to gain access to a network. It is virtually impossible to have no weak spots, and not all weak spots exist inside the code itself. The biggest vulnerability for many companies is people. Human examples of vulnerabilities include a human response…
A zero day attack happens when a hacker takes advantage of an unpatched or previously unknown vulnerability for the first time (also known as a zero day vulnerability). Some examples of zero day exploits include: Critical system vulnerabilities and exposures are tracked by some organizations and websites to distribute to others. They maintain lists of…
There are multiple benefits associated with IT service management, including: Aside from the benefits above, the day-to-day conveniences of using an ITSM are many. ITSM is not just support via a help desk or a service desk. While an ITSM may support your business via a service desk, the offerings are much broader than that….
Use our Checklist to Find IT Support
Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:
- Your business goals for the next few years
- The stats that potential MSPs will need to work out a plan for your company
- The risk areas in your backup and cyber security practices
- What you expect from your IT support provider
- And more!
