A cloud service provider is a third-party company offering cloud-based platforms, infrastructure, applications and storage services. You pay for the service based on how much you use. Think of this like renting a loft apartment. It’s the space you are buying — how you arrange the living space and get your belongings moved in is your responsibility.
A cloud managed service provider bundles those cloud services into a managed service agreement. That means you are not just buying the services, but also getting the expertise and support you need to keep it secure and optimized. Going back to that rental loft, the cloud managed service provider doesn’t just sell you the space, they configure the space to best meet your needs, move you in and then stick around to help keep the place clean and secure.
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A vulnerability is a weak spot in a system. Vulnerabilities enable hackers and crackers to gain access to a network. It is virtually impossible to have no weak spots, and not all weak spots exist inside the code itself. The biggest vulnerability for many companies is people. Human examples of vulnerabilities include a human response…
A zero day attack happens when a hacker takes advantage of an unpatched or previously unknown vulnerability for the first time (also known as a zero day vulnerability). Some examples of zero day exploits include: Critical system vulnerabilities and exposures are tracked by some organizations and websites to distribute to others. They maintain lists of…
There are multiple benefits associated with IT service management, including: Aside from the benefits above, the day-to-day conveniences of using an ITSM are many. ITSM is not just support via a help desk or a service desk. While an ITSM may support your business via a service desk, the offerings are much broader than that….
Use our Checklist to Find IT Support
Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:
- Your business goals for the next few years
- The stats that potential MSPs will need to work out a plan for your company
- The risk areas in your backup and cyber security practices
- What you expect from your IT support provider
- And more!
