What is a cyber security managed service provider?
A cyber security managed service provider (also called a managed cyber security provider or MSSP) provides cyber security services as part of end-to-end IT coverage. Those services typically include: Proactive monitoring 24/7/365 that is looking for vulnerabilities and fixing them before they can be exploited. Infrastructure management, recommending specific security and productivity improvements. Help desk…
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What are cyber security services providers?
In general, cyber security services providers are companies that provide cyber security to other businesses as a service. There is also a Cybersecurity Service Provider (CSSP) designation issued by the Department of Defense that specifies the knowledge and experience needed to work on DoD projects. When the acronym is used (CSSP) it is usually referring…
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What is a cloud managed service provider?
A cloud service provider is a third-party company offering cloud-based platforms, infrastructure, applications and storage services. You pay for the service based on how much you use. Think of this like renting a loft apartment. It’s the space you are buying — how you arrange the living space and get your belongings moved in is…
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What is a managed service provider?
A managed service provider (MSP) provides IT support and consulting for a predictable monthly fee. That support includes 24/7/365 proactive network monitoring, IT infrastructure management, cyber security, help desk services and more. It’s “managed” because the MSP is proactively working to keep your network free of issues, not just fixing what breaks. A good MSP…
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What is IT project outsourcing?
IT project outsourcing is when you hire a vendor or contractor to take on a specific IT task, usually with a fixed time frame and scope. Common IT projects that are outsourced include server migrations (e.g., from on premise server to the cloud), email migrations (e.g., from G-Suite to Microsoft 365) or integrating multiple systems…
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What is IT help desk outsourcing?
IT help desk outsourcing is when you hire an external vendor to provide your IT help desk (the place your team, and sometimes your customers, go for technical support related to your network). A managed service provider offers help desk services as a part of a comprehensive technology solution. But the term “IT help desk…
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What is meant by the outsourcing of IT services?
Outsourcing is when you hire an external resource for a specific business function instead of hiring an internal staff member or team. So, the outsourcing of IT services is simply hiring an external vendor to fulfill some or all of your IT needs. This can take a couple of forms: “Break fix” IT support: IT…
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Tips for Hiring IT Staff in a Labor Shortage
It’s not your imagination: Hiring IT staff is MUCH harder than it used to be, and retaining them is even harder. There simply are not enough qualified applicants to fill positions — especially anyone with experience in cloud services and cyber security. There are a few reasons for the dip in qualified applicants: New positions…
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Microsoft 365 Pricing Increase Is Here
There has been a lot of notification about this increase, as far back as August of 2021, and it is finally here. As of March 1, Microsoft 365 pricing has gone up. As a managed service provider, we know this change will affect many companies in our Miami area and beyond. It is not an…
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Does Your Cyber Security Program Cover the Essentials? Get the Checklist
We all know that cyber crimes are a significant threat to businesses, leading to disruption of operations, breach of business and customer data, unauthorized access to networks and even the total destruction of businesses. As IT experts and business owners ourselves, we understand how overwhelming managing cyber security can be. That’s why having an effective cyber…
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