What is a cyber security managed service provider?

A cyber security managed service provider (also called a managed cyber security provider or MSSP) provides cyber security services as part of end-to-end IT coverage. Those services typically  include:

  • Proactive monitoring 24/7/365 that is looking for vulnerabilities and fixing them before they can be exploited.
  • Infrastructure management, recommending specific security and productivity improvements.
  • Help desk services supporting your team around the clock.
  • Incident response countering attacks as they occur, often blocking them before they breach your system.
  • Cyber security training that focuses on turning your entire team into human fire walls, instead of your weakest link.

With a cyber security managed service provider, these services and more are packaged into a flat rate monthly fee, so that you can better plan for meeting your company’s technology needs.

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What Is a Vulnerability vs an Exploit?

A vulnerability is a weak spot in a system. Vulnerabilities enable hackers and crackers to gain access to a network.  It is virtually impossible to have no weak spots, and not all weak spots exist inside the code itself. The biggest vulnerability for many companies is people.  Human examples of vulnerabilities include a human response…

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What Is a Zero Day Attack?

A zero day attack happens when a hacker takes advantage of an unpatched or previously unknown vulnerability for the first time (also known as a zero day vulnerability).  Some examples of zero day exploits include: Critical system vulnerabilities and exposures are tracked by some organizations and websites to distribute to others. They maintain lists of…

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What Are the Benefits of IT Service Management?

There are multiple benefits associated with IT service management, including: Aside from the benefits above, the day-to-day conveniences of using an ITSM are many. ITSM is not just support via a help desk or a service desk. While an ITSM may support your business via a service desk, the offerings are much broader than that….

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Use our Checklist to Find IT Support

Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:

  • Your business goals for the next few years
  • The stats that potential MSPs will need to work out a plan for your company
  • The risk areas in your backup and cyber security practices
  • What you expect from your IT support provider
  • And more!
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Download the Checklist