What is a cyber security managed service provider?

A cyber security managed service provider (also called a managed cyber security provider or MSSP) provides cyber security services as part of end-to-end IT coverage. Those services typically  include:

  • Proactive monitoring 24/7/365 that is looking for vulnerabilities and fixing them before they can be exploited.
  • Infrastructure management, recommending specific security and productivity improvements.
  • Help desk services supporting your team around the clock.
  • Incident response countering attacks as they occur, often blocking them before they breach your system.
  • Cyber security training that focuses on turning your entire team into human fire walls, instead of your weakest link.

With a cyber security managed service provider, these services and more are packaged into a flat rate monthly fee, so that you can better plan for meeting your company’s technology needs.

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What Is a Vulnerability vs an Exploit?

A vulnerability is a weak spot in a system. Vulnerabilities enable hackers and crackers to gain access to a network.  It is virtually impossible to have no weak spots, and not all weak spots exist inside the code itself. The biggest vulnerability for many companies is people.  Human examples of vulnerabilities include a human response…

What Is a Zero Day Attack?

A zero day attack happens when a hacker takes advantage of an unpatched or previously unknown vulnerability for the first time (also known as a zero day vulnerability).  Some examples of zero day exploits include: Critical system vulnerabilities and exposures are tracked by some organizations and websites to distribute to others. They maintain lists of…

What Are the Benefits of IT Service Management?

There are multiple benefits associated with IT service management, including: Aside from the benefits above, the day-to-day conveniences of using an ITSM are many. ITSM is not just support via a help desk or a service desk. While an ITSM may support your business via a service desk, the offerings are much broader than that….


Use our Checklist to Find IT Support

Are you a first-timer to IT support? Maybe you aren’t happy with your current MSP? Our easy-to-follow checklist can guide you through the process of the best IT services provider for your business. It will help you help you outline and define:

  • Your business goals for the next few years
  • The stats that potential MSPs will need to work out a plan for your company
  • The risk areas in your backup and cyber security practices
  • What you expect from your IT support provider
  • And more!
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Download the Checklist