In the legal world, protecting sensitive information is not just a priority — it’s a necessity. Without the right cyber security measures, your firm faces not only financial danger but also potential damage to its hard-earned reputation. Just as you tirelessly fight for your clients, you need a dedicated IT team that has your back. Here are seven items that should be included in your managed IT for law firms search.

1. Mastery of Cloud Services

The legal industry has been reshaped by cloud services, altering the way data is stored, accessed and shared. A stellar managed IT for law firms team comprehends the distinctive needs of the legal sector and delivers secure, reliable cloud solutions.

But why should you use cloud computing services?

Using the cloud fosters seamless collaboration, facilitates document sharing and enables remote accessibility, empowering attorneys and staff to work flexibly. Additionally, the safety net of cloud backups ensures swift data recovery in unforeseen circumstances.

2. Embracing Digital Transformation

Digital transformation is no longer a luxury; it’s necessary to stay competitive. An IT provider aware of this fact helps law firms streamline processes, amplify efficiency and elevate client service.

Look for providers offering document management systems, workflow automation and electronic signatures—tools that significantly boost productivity and enhance the delivery of legal services.

3. Holistic End-User Support

Efficient end-user support is key to maintaining a productive legal workspace. Seek a managed service provider offering comprehensive support services, with help desk support, hardware and software troubleshooting, and training.

When any potential issues come up, quick response times are needed.

Prompt and reliable support ensures that your legal professionals can focus on their work without headache-inducing disruptions. Ensure the IT support company boasts a dedicated, accessible support team well-versed in legal software and applications.

4. Vigilant Cyber Security Measures

As custodians of confidential client information, law firms are prime targets for cyber threats.

Trust us, nobody wants a data breach.

Prioritize cyber security expertise during your search, verifying candidates have a track record in implementing and managing security measures like firewalls, intrusion detection systems, encryption and multi-factor authentication. (By the way, if you have multi-factor authentication questions, check out this helpful MFA guide.) 

5. Trustworthy VoIP Phone Systems

Effective communication is a non-negotiable. A modern law firm demands a reliable, feature-rich phone system. Voice over internet protocol (VoIP) systems offer cost savings, flexibility and advanced features like call forwarding, voicemail-to-email transcription and conference calling.

Interested?

Seek a managed service provider specializing in tailored hosted phone systems for law firms. Ensure seamless integration with existing infrastructure and ongoing maintenance and support to keep communication lines open.

6. Compliance With Legal Regulations

Law firms navigate stringent regulations, from client confidentiality to data privacy. When selecting an IT partner, ensure they have experience working with law firms and possess familiarity with regulatory frameworks.

They should be well-versed in compliance requirements such as the General Data Protection Regulation (GDPR) and industry-specific regulations like the Health Insurance Portability and Accountability Act (HIPAA).

7. Scalability and Adaptability

Law firms are dynamic entities, and their IT needs evolve. Seek a reliable partner offering scalable solutions capable of accommodating your firm’s growth. 

Whether expanding your practice or adding new locations, your IT support company should scale services accordingly. Adaptability to new technologies and industry trends allows your firm to stay ahead and leverage the latest advancements.

Choosing the Right Managed IT for Law Firms

Selecting the right managed IT for law firms is critical for firms looking to fortify their defenses, enhance productivity and deliver superior client service. Empower your team with the technology and support needed to thrive in today’s digital landscape by choosing the right IT support at your back. 

Is Internos on your list of potential candidates? Contact us or book a meeting to discuss your firm’s specific needs. 

Your success is our top priority.