Are you getting the service you need out of your IT provider? It may be time to move on and find a new MSP. Most IT providers offer a full range of IT support services including cloud migration, cyber security and disaster recovery.  Here are 10 red flags that could signal that your IT provider just isn’t doing it for you anymore: 

1. Your IT provider has a slow response time.
2. Their security plan isn’t as secure as promised.
3. They don’t keep your new and long-time employees up to date with cyber security attacks like email phishing.
4. Your bill continues to increase and you feel like you’re paying for things you don’t need.
5. They don’t take initiative with proactive monitoring and instead just react to issues as they surface. 
6. They don’t really listen to you (and you dread talking to them). 
7. Their goals for your company don’t align with your own.
8. They don’t stay up to date with the latest cyber security scams and attacks.
9. Their network is slow, but they blame it on your firewall, prompting you to buy a new expensive one.
10. They don’t have any kind of data backup plan or software. 

It’s time to find the MSP relationship you deserve, and believe us, it’s out there! Switching IT providers doesn’t have to be complicated or expensive. Contact us or book a meeting with us and we’ll help you through the process. You can also download our free Choose IT Support Checklist to help you prepare to talk with potential IT providers.